Return & Exchange Policy

We want you to feel confident when ordering from Aston, which is why we offer inspection at the time of delivery.

Please read the policy carefully before placing an order.

Check at the Time of Delivery

When your order arrives, you are allowed to check the product in front of the delivery personnel.

If:

You receive a damaged or defective product
The product is incorrect
You do not like the product after checking

You may return the product immediately to the delivery person by paying only the delivery charge.

Exchange for Size or Colour

If you would like a different size or colour, you can also return the product at the time of delivery by paying the delivery charge. Our team will then arrange the exchange accordingly, subject to stock availability.

Important Conditions

No return or exchange requests will be accepted after the delivery person has left.
Requests made via phone, WhatsApp, social media, or email after delivery will not be considered.
The product must be unused, unwashed, and in its original condition with all tags and packaging intact.
Products showing signs of wear, washing, or damage after delivery will not be eligible.

Delivery Charges

Delivery charges are non-refundable.
For returns or exchanges, customers are required to pay the delivery charge at the time of returning the item to the delivery person.

Final Note

Our return and exchange policy is designed to keep the process simple, transparent, and fair for both our customers and our operations. We strongly encourage you to check your product carefully during delivery to avoid any inconvenience later.

If you have any questions before placing an order, feel free to reach out to us — we’re always happy to help.